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Mac notification guide

Give Front its own notification sound on your Mac

So a conversation assigned to you — or a teammate @mentioning you in a comment — reaches you the moment it lands, without the whole team's inbox traffic sounding just as urgent.

In TrillMark you add a rule that fires only for the Front notifications that need you — a conversation assigned to you, an @mention in a comment.
In TrillMark you add a rule that fires only for the Front notifications that need you — a conversation assigned to you, an @mention in a comment.

Why Front notifications all blur together on a Mac

macOS plays one alert sound for every notification and only lets you switch an app's sound on or off — never change it. Front's whole point is that the inbox is shared — so its Mac app can speak for your entire team's traffic, and the conversation that was just put in your name pings exactly like one a teammate already has covered.

The volume compounds it: new conversations, replies, internal comments, and @mentions all stream in with the same chime. The one that's actually yours — the assignment, the comment addressed to you — is easy to lose in traffic you're only supposed to be aware of.

What you can do without TrillMark

How TrillMark makes the conversations that need you stand out

Front has a native Mac app, so TrillMark reacts to the banner it already shows — no browser needed. Add Front, give it a sound and a color, and because TrillMark can read the notification's text, add a rule that fires only for what needs you: the text contains your name, “assigned,” or an @mention.

So an assignment or a comment addressed to you arrives as a louder sound you recognize plus a colored flash labeled with the app's name, while the team's general traffic stays soft or silent. You keep the shared awareness without paying for it in attention.

It reads that text only on your Mac, only to decide how to react, and never sends it anywhere.

Set it up in about a minute

  1. Open TrillMark and add Front from the popular-apps list or a recent alert.
  2. Give it a sound you'll know by ear and a color; TrillMark labels the flash with the app's name.
  3. Add a rule for what needs you — the text contains your name, “assigned,” or an @mention — and give it a louder, more distinct sound.
  4. Optional: let the rest of the shared inbox use a soft tone or no sound, so only your work reaches you by ear.
  5. Turn off the system sound for Front in Notification settings so you hear only the sound you chose.

TrillMark is launching soon

Give Front its own sound and a colored, labeled flash. Leave your email and I'll let you know the moment it's ready.

Questions about Front

Can I set a custom notification sound for Front on my Mac?

Not with Front or macOS alone — Front lets you choose which activity notifies you, but the notification uses your Mac's single alert sound, and macOS only lets you turn that sound on or off. TrillMark reacts to the banner Front shows and plays a sound you choose, with a colored, labeled flash.

Can TrillMark alert me only when a conversation is assigned to me?

Yes. Because TrillMark can read a notification's text, you can add a rule that plays a distinct sound only when the banner mentions your name, an assignment, or an @mention, while the team's general traffic stays quiet. The text is read only on your Mac and never leaves it.

How is this different from your Spark or Zendesk guide?

Spark is your personal inbox — that guide layers a sender rule on its people-only smart notifications. Zendesk is browser-based ticketing. Front is your team's shared email in a native Mac app, so this rule separates the conversations in your name from traffic the whole team can see.